Hospitality
A concierge on every line.
Take reservations, answer property questions, handle check-in logistics, and escalate the messy stuff to staff — all in the guest's language.
Common use cases
What teams in hospitality use this for
- Reservation booking + modification
- Pre-arrival logistics (parking, late check-in)
- Local recommendations + FAQ
- Multilingual support during peak seasons
FAQ
Common questions
Can it speak to international guests?+
Yes — 38 voices across 18 languages. Language can be auto-detected from the caller's first words.
Does it integrate with our PMS?+
Via REST API mid-call. The agent can read availability, hold a room, or modify a booking by calling your PMS endpoints during the conversation.
What about complex guest issues?+
Any escalation keyword or detected frustration triggers a warm transfer to your front desk, with a summary of what the guest already explained.
Other industries
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